eMagicOne takes your privacy very seriously. We gathered here clear, easy-to-read information about our privacy commitments and policy.
GATHERING PERSONAL INFORMATION
In order to register account at our site(s) we ask you to provide personal information, such as your e-mail address, name, home or work address, or telephone number. We may also collect location information, such as your ZIP code, age, gender, preferences, interests and favorites. If you choose to make a purchase or sign up for a paid subscription service, we will ask for additional information, such as your credit card number and billing address, which is used to create a eMagicOne billing account.
Additionally, we collect certain standard information that your browser sends to every website you visit, such as your IP address, browser type and language, access times and referring Web site addresses. Basing on European rules ( http://ec.europa.eu/ipg/basics/legal/cookies/index_en.htm ), some of our websites inform users from EU that cookies are not being used to gather information unnecessarily.
To provide development or configuration service we may need access to your testing or live environment. We encourage users to create temporary, limited, personal accounts for such purposes. In case root account details are needed, we offer to change passwords once we complete our works.
We value our reputation greatly, that is why our privacy commitments are fundamental for us, that is why we will do the following:
- protect your privacy by keeping your personal information safe by means of powerful encryption and other security safeguards.
- guarantee that your personal information won’t be available to any person, for any purpose, except in the case to comply with the law, check our products, or protect our rights.
- help you if you have any questions on privacy or license policy.
USE OF YOUR PERSONAL INFORMATION
We may use the information we collect in order to provide you development and/or support services, better customer experience possible, get to know what is more interesting for you, investigate, prevent or take actions regarding illegal activities, violations of our Terms of Service or License Policy etc. From time to time, we may use your personal information to send important notices, such as the information about purchases, proclamations and changes to our terms, conditions, and policies. Because this information is important for your interaction with our company and we are always glad to get your feedback.
SAFEGUARDING YOUR PERSONAL INFORMATION
To protect your information during the payment, we have payment processors which use modern technologies for secure transactions. Account passwords on all our websites are encrypted, so we cannot see your passwords. We can only reset them.
eMagicOne utilizes cookies (small pieces of information that a website sends to your computer’s web browser while you are viewing a website) to provide you with a more personal and interactive experience. Most Web browsers accept cookies by default, but if you choose not to accept them, you can simply change your browser settings.
COLLECTION OF ANONYMOUS USAGE STATISTICS
We reserve the right to collect statistics about the behavior of visitors on the websites and their usage of our products. For instance, we may monitor the most popular pages and products and then display statistics publicly or provide it to others (the statistics does not disclose personally-identifying information).
SHARING OF YOUR PERSONAL INFORMATION
Your personal information will only be shared within the inner structure of the company and only for purposes of improving our products, providing development and/or support service, providing better services and advertising them. Your personally identifiable information will not be used by us for any further purposes, nor sold or shared with third parties.
CHANGING YOUR PERSONAL INFORMATION
For software products, you can review and edit your personal information at any time by logging in to your account, but note, that if you want to change your e-mail, then you have to contact us, since we use it as as unique identifier and it may require some additional actions from our side. If you decide to close your account, we will mark it as “Closed,” but will keep your account information in our database in order to keep record of the accounts to avoid fraud.