With the Support and Update Service you get access to the latest version of your Store Manager and technical support for the product.

After purchasing Store Manager for PrestaShop Primary license, you have 12 months support and update service for free along with the original purchase. When it expires, in order to get support or download the latest version of the software, you need to purchase Support and Update service either for 12, 24 or 36 months.

Important! Update Service does not allow extending the period of validity of the Trial License. The Trial License is time-limited and can not be extended in any way.

Important! With the Update Service you get a subscription for recurring updates of Store Manager. You can cancel your subscription at any time.

Important! If you have Store Manager for PrestaShop Business Pack, you can order an Update and Support service Professional or Business plan (PRO plan will enable updates for 2 licenses and Business pack will enable updates for all licenses included in Business pack).

Once you place an order here, you will receive the Support and Update Service license key (via e-mail) that you need to apply to your Store Manager license key. You cannot use support and update license key to register your application. If you order Support and update service using the same email that you have used to order your Primary Store Manager license with, the support and update service period will be applied automatically. In this case you can open Store Manager software and you will be offered to download the latest version right in the application.

Important! You need to purchase Support and Update service using the same email that you have used to purchase Store Manager for PrestaShop Primary key. In this case it will be applied automatically. In case you use different email, you need to contact the support team via email contact@emagicone.com and provide your Store Manager for PrestaShop Primary license key and Support and Update service license key or order id so it could be applied manually within 24 business hours.

Support and Update service does not restrict or affect Store Manager for PrestaShop usage, you still can use older versions without any additional fees.

eMagicOne recommends to stay up to date at all times.

36 Months Update for PrestaShop Store Manager Business Pack will be automatically applied to all licenses and extend the support and update period for 36 months once the order is placed.

Subscription plan that allows you to pay less as the price is increased every year. You can cancel the subscription plan at any time.

Free ChatGPT integration to generate, translate, rewrite or enrich your product data with ChatGPT by OpenAI.

Free eBay and Amazon addons. The plugins can be used without any additional fee.