Your request is of high priority and we would like to check it together with you. For this we need details and reasons why you decided to stop using our product. We will review this case and do our best to avoid such situations in the future. Hard times make us better, please point to the weak sides of our product(s) or service(s).
In case you still need a refund, you must completely stop using our product(s) or service(s) to get refund before applying for it. By filling out this form you acknowledge that you have read the Terms of Service and Refund Policy - https://emagicone.com/refund-policy/ , understood, and agreed with them.
It is always hard to say good bye. Hope we can fix it somehow.